Help

Help and Support

FAQs Frequently Asked Questions
View a list of frequently asked questions submitted by AALL members, addressing a variety of My Communities concerns.

UsersGuide Quick Start Users' Guide
Download the Quick Start Users' Guide to get up and running on My Communities.

Video Tutorials Video Tutorials
Watch our collection of short video tutorials to get up and running on My Communities.

Contact Us Contact Us
Use the contact form to email us questions, or to report something that you feel violates the Code of Conduct.

Top Questions

I saved a message using the web form, but where do I go to access the draft message?

Can I send or reply to a message from my email client without having to log in?

What's my community's email address?

Can I receive messages in real-time instead of a daily digest?